Tagged: razorfish

image

NFC is not just mobile payment

NFC or Near Field Communication is the big buzz word at the moment and everybody is talking about it. The truth is that the technology is nothing new and it has been around for a long time. Nokia had an NFC enabled phone in 2007, it was called the Nokia 6131.

Google has made the term mainstream with their announcement of Google Wallet and most people think of NFC as a way to pay with their mobile device. But that is not all.

imageAt Razorfish globally we have been exploring NFC for a long time. Just look at the examples that we released in the past: The NFC gumball machine, BrandTable or Razorfish Digital Wallet.

We actually have a wall of NFC to showcase all kinds of uses for the technology right in our office.

So what else can you do with NFC apart from using it for payments?

There are already plenty of examples out there.

Below you can find 6 examples on how NFC can be used right now.

1. Use your NFC enabled phone as the key to your hotel room

image

For the recent Olympics in London a Holiday Inn Hotel gave their VIP customers a Samsung Galaxy S3 as part of their 40 VIP rooms. The guests were able to check in and out of the hotel, as well as change the AC, control the TV, and unlock their rooms with the phone.

Using NFC in your phone as a key to open doors has been used in the Enterprise world as well. The phones were used to enable physical access systems in buildings and track employee time-clock check-ins and attendance, access staff parking areas or cafeterias and pay for services.

NFC tags could be placed inside meeting or conference rooms, and attendees could tap their compatible devices to silence them or to turn on Wi-Fi, for example.

2. Use it as your travel pass

Continue reading

image

Best use of NFC so far

NFC is the big buzz word everywhere now and most people don’t even know what it is, what it does or that they already have it in their phone.

Will the new iPhone have it? Nobody knows until it is revealed, but that shouldn’t stop us from exploring it.

And that is exactly what Razorfish in Germany did with this 2 day project, coming up with the best idea on NFC usage I have seen so far.

image

The idea is simple, just like you used to get your candy from a machine you can now get all kinds of digital goodies: Apps, movies, songs, ebooks, as well as other exclusive and location-based content that can be pushed to a phone. Simply enter a coin and turn the lever – then follow the animation and tap your smartphone next to the release chute.

In terms of hardware, we used a Samsung Galaxy Tab, an NFC shield, a simple reed switch and two Arduino microcontrollers – all nicely fitted into an original Gum Machine metal base.

image

Super awesome indeed. Nicely done Razorfish. You can read more about it here.

@maniac13

Amnesia Connect allows gesture transfer of mobile files with ipad and iphone

Amnesia Razorfish Announces Gesture Sharing for Smartphones and Tablets using Microsoft Surface (Press Release)

Amnesia Razorfish today announced the launch of Amnesia Connect – a software breakthrough, which allows instant and seamless sharing and transfer of any content such as photos, music or embedded apps between multiple handheld devices using a Microsoft Surface table using a single gesture.

Launched today, Amnesia Razorfish Connect can be viewed at: http://vimeo.com/18859503 and there is more information on the software at: www.amnesiarazorfish.com.au/

Amnesia Razorfish Connect has been developed entirely in-house at Amnesia Razorfish by the creative and emerging technology teams.

Following months of research and development, Amnesia Razorfish has replaced the typical ‘send and receive’ interface with a more natural ‘gesture-based’ interface. A smartphone owner can now move their content freely between two devices by simply dragging content off their phone onto a Microsoft Surface Table and back onto another device instantly.

Amnesia Razorfish Founder and Executive Creative Director Iain McDonald said: “The previous barriers which stood in the way of getting content on or off your phone have been completely removed with this software.

“In the past device integration like this has been mainly confined to Hollywood movies or smoke and mirror demos, so we set ourselves the challenge of making it real.

“It took a while to crack, but the result speaks for itself – all the buttons are gone and sharing content is now completely instinctive. In a world where smartphones are becoming omnipresent, this kind of software opens another world of ideas for brands.”

Amnesia Connect allows gesture transfer of mobile content instantly

The smartphone user can transfer new free or commercial content from the table by dragging it directly to their phone with a single swipe – then before full transfer takes place, a preview instantly visible as a live motion tracked ‘lens preview’ through the phone display – similar to an X-ray through to the table.

For example, in less than a few seconds a photo can be taken on one device and dragged effortlessly onto the Surface table and then directly onto another device running on Amnesia Connect software.

“The new software promises a range of new possibilities for the retail and hospitality industries in particular. In the near future we envisage a Smartphone user being to complete commercial transactions for both physical and digital content,” McDonald said.

Amnesia Connect in action

The Amnesia Connect software works with all Apple IOS devices and is being further developed to work seamlessly with Android, Windows Phone and BlackBerry Smartphones.

Amnesia Razorfish Connect utilises a range of technologies including Wi-Fi, proximity detection, unique ID and phone accelerometer, depending on the type of phone and location.

For in-store transactions, NFC (Near-Field-Communications) has been proposed as one of several possibilities for payment transactions, although a pre-authenticated user account with credit card details could also be used.

Amnesia Connect has also been developed to work with the new Microsoft Surface 2.0 table, that was announced at the 2011 International Consumer Electronics Show.

Amnesia Razorfish Managing Director Michael Buckley said that Amnesia Connect is available immediately for the agency’s clients to utilise in projects and added existing clients that had seen the application were ‘very excited’.

Follow @amnesiafish on Twitter.
PS: Ask questions in the comments below – we will do our best to answer them!

Continue reading

We're now a record label!

We’ve seen how digital and social media, and specifically earned platforms such as Facebook, YouTube and Twitter, can propel an unsigned artist into the mainstream of music success.

People like Lily Allen (famous after being discovered on MySpace), Justin Bieber (discovered on YouTube in what is debatably the worst example of YouTube’s possibilities), and even Lady Gaga who was discovered on YouTube and MySpace Music, represent a fundamental shift in how we are selecting popular artists and musicians.

Rather than the traditional push method where ‘Record Labels’ would pick and choose artists based on ‘marketability’ and their own industry agendas, we’re seeing a transition to a pull method. We’re self-selecting as an audience, and determining who will fill our iPods and PCs.

When you consider that social media is underpinned by two pillars: content curation and collaboration, it seems a natural platform for music and ‘stars’ to snowball into popular culture. As Andy Warhol once so famously said “”In the future, everyone will be world-famous for 15 minutes.”      …Perhaps the new paradigm of this is “in social media, everyone could be world-famous”

The role of social media and music

We are publishers by our very nature, collaborating with one another as peers to appeal to our inherent need for fame and recognition. With social media, though, we have gained the tools that have the potential to scale our peer-level communications to a truly mass-market. And music is by its nature a social experience, binding people together with common emotions and values.

In what is perhaps the natural iteration of this, Razorfish in the US has stepped into the role of quasi-record label by forming a strategic partnership with an unsigned artist, AM.

David Deal, Vice President of Marketing at Razorfish, explained:

“How does an emerging indie artist in the dysfunctional music industry find an audience anymore?

My employer Razorfish is tackling that challenge through an unusual co-branding relationship with indie musician AM, which sees Razorfish playing the role of quasi-record label, concert promoter, and DJ. And so far we are having a lot of fun while building our brand with a creative and smart musician.

“We’re intrigued by the challenge of helping a promising artist find a national audience given how the traditional recording industry distribution model is broken,” said David Deal, vice president of marketing for Razorfish and the would-be A&R man guiding the agency’s partnership with AM. And if Razorfish or any of its clients can earn cachet through association with an up-and-coming artist, so much the better.”

What interests me is the idea that the traditional recording industry distribution model is broken.

Razorfish US have demonstrated that digital, and specifically social media, can play a critical role in bringing music to a mass audience. But for me, it’s a question of what comes first: the lagging of traditional record labels in their push model, or the growing prominence of the push model by the socially-connected. And further, how do you monetize this?

YouTube and music

Earlier this year, Lady Gaga’s manager, Troy Carter, stated that Lady Gaga “create (s) music videos for YouTube.”

When you look at some of the statistics with video views on YouTube (Bieber’s catalyst video achieved 55 millions views), it does make sense for artists to create their content specifically for social media.

Even Susan Boyle, the unlikely hit sensation of 2009, has demonstrated the value of YouTube in achieving success. Yes, she used the reality TV platform to position herself in-front of a National audience, but it was the ‘cloud’ that really propelled her into success. Her audition video saw more than 100 million views in two weeks. A social movement grew, seeing her favoured to take out the title of ‘Britain’s Got Talent’ winner (she came runner-up).

Yet despite the massive amount of exposure, and social currency, Susan is purportedly still ‘poor’, with sales figures of her records disappointing.

Indeed, the question of revenue remains; how do you leverage the social popularity of a ‘digital artist’ and generate offline record sales. iTunes, and indeed other music-sharing platforms, are surely the key?

A digital advertising agency and sustainable music: the future?

But what if the revenue aspect of music wasn’t up to ‘traditional record sales’ and was instead based on another traditional revenue stream: advertising?

When we’re talking about artists achieving video views in excess of 50 – 100 million views, the opportunity for advertising revenue is very real. We know YouTube and Google have demonstrated the ad potential for high-view videos, and indeed Sony is purported to be a revenue-sharing partner with YouTube.

So, perhaps that’s where digital agencies such as Razorfish can really create a new paradigm in music. No longer do we need to pay for the right to access content (in this case the actual songs of artists such as AM), to achieve success and sustainability for an artist or the industry.

The value Razorfish, and indeed this model, presents to the industry is in its roots – creating content that resonates with a social audience, and generating revenue for their client, which in this case is a musician.

This model could allow artists from around the world to build social networks of fans who share their enthusiasm for independent artists with others through platforms such as Last.fm. But instead of relying on a dwindling group of large music publishers and radio stations building markets for a handful of artists around the world and attempting to generate ‘record sales’ in what is surely a digital world of music consumption, we actually turn it upside down.

This is essentially what the Spotify model could and should be. The Freemium version (a live online streaming platform for music) enables you to listen to playlists of your favourite artists, with advertising in-between songs. The gap in Spotify, however, is that the advertising revenue doesn’t go to the artist.

So, what if we marry this platform, the popularity of peer-based music sharing platforms like Last.fm, with advertising-generating platforms such as YouTube and even Google, to create a new wave of accessible music?

I believe this is what MySpace Music was seeking to do, yet by perhaps failure of its own brand, hasn’t really seen success in its advertising subsidized streaming platform.

And this is, in my opinion, a key opportunity for a digital agency such as Razorfish; it’s our job to always remember that we must focus on content and sharing. Facilitating brands, ideas and messaging – or in this case, music – into digital environments where the community and artist can form a true symbiotic relationship, based on accessibility, sustained by partners and advertising revenue-sharing.

And as a side note, I for one (as a Razorfish employee) am excited about the opportunity to work with up and coming Australian artists based on the pioneering by our US partner. If you’re keen, you can email me ;)

So, what do you think?

image

Razorfish and Digitas to share back-office resources

Message from Razorfish President of Asia Pac, Lee Sherman:

 image image

“Six weeks into the Razorfish acquisition by Publicis, the integration planning is complete, and I have to say that I’m impressed with the speed and thoughtfulness of this work. The mantra throughout the process was to organize to bring the greatest possible service and value to clients. One aspect of the integration plan that had the potential to trip us up was how to best use the new-found digital scale of Digitas and Razorfish to benefit clients. We landed upon a solution whereby the two brands would combine back-office services, such as Finance, HR, IT Support, real estate, etc. in order to gain efficiency, which allow us to make further investments in critical client-facing roles.

How does this translate locally to Digitas and Amnesia Razorfish in Australia? Well, the most obvious impact will be around facilities. Amnesia Razorfish is very likely moving locations to Walsh Bay to be near our sister agency(s) allowing us to combine the back-office functions mentioned above. Additionally, Digitas can tap into the best of breed talent of Amnesia Razorfish to service clients as the Digitas brand expands in Australia. Naturally, we will maintain the integrity of the two separate brands, making all collaborative work completely transparent to the client. I’m extremely pleased with these developments all around, and look forward to putting this plan into motion.”

-Lee.

image

FEED: The 2009 Razorfish Digital Brand Experience Report now available


“In today’s increasingly digital world, the experience is the message.”
Razorfish’s Group Vice President of Experience Planning Garrick Schmitt (@gschmitt) introduces the 2009 FEED Report, a concise and invaluable output of leading edge digital consumer research.

image

Topics include:

  • Digital Brand Experiences Create Customers
  • Actions Speak Louder Than Advertising
  • Digital Fluency
  • The Language of Love for Brands? Deals.
  • Measuring Brand Engagement

…and more.

“This report is probably the best analysis of online consumer behavior” according to Guy Kawasaki.

Check out the blog:
http://feed.razorfish.com/

Download the report:
http://feed.razorfish.com/downloads/Razorfish_FEED09.pdf

If you want to tweet about the report, use the hashtag #FEED09.

@iclazie

Fluent: The Razorfish Social Influence Marketing Report

3714099951_20a4f370ba

It’s been over six months in development but this week has seen the release of the inaugural issue of Fluent: The Razorfish Social Influence Marketing report.

Why did we create this report? There’s a lot of fluffy thinking and hype surrounding social media and this report highlights how Social Influence Marketing encompasses every part of marketing and every dimension of an organisation, as well providing a new metric for the measurement of SIM

You can download the full report here or view it on Slideshare, but here are the highlights

Social Influence Marketing Survey – By Shiv Singh

The study, which consists of a Razorfish survey of 1,000 consumers, examines the importance of social media and social influencers in consumer purchasing decisions. Results show that traditional top-down marketing will become increasingly ineffective as the importance of social media grows.

If a brand provides current, relevant content, consumers will engage with it. Survey results show that consumers are willing to stay actively involved with a brand on social networks if the brand gives them a reason to do so.

Brands need to understand the different roles influencers play throughout the purchase decision. They must identify which type of influencer – offline peers, blogs, anonymous reviews, etc. – is most affecting their customer’s brand affinity and purchase intent. This group will change as the consumer moves through the marketing funnel.

Measuring Social Influence Marketing, introducing the SIM score – By Shiv Singh

The old ways of measuring brand strength don’t effectively take into account conversations that consumers have about a brand. The SIM Score is a new index Razorfish developed to determine how a brand is being talked about online. Two factors – a brand’s “reach” and “likeability” – were used to establish the company’s SIM Score relative to its competitors.

This report determined a SIM Score of 5-6 companies within four industries- financial services, pharmaceuticals, media and auto.

With the help of TNS Cymfony and the Keller Fay Group, Razorfish also accounted for offline influence like word-of-mouth data in calculating the SIM score.

We believe the SIM Score could become something akin to the Net Promoter Score.

Complementing the report is a number of essays from the folks at Razorfish on the Future of Social Influence Marketing

- Can social ads do better than display ads? – By Chris Bowler

- Viral marketing through social: No free lunch – By Greg Pomaro

- Have social graph, Will travel – By Andrea Harrison

- Social media: The last quarter mile of customer relationship management – By David Baker

- Ten ways to make the Twitterverse work for you brand – By Diana Stepner

Please feel free to contact us with any questions relating to the report and we would love to get your feedback. Enjoy! @carlmoggy

growing

Amnesia Razorfish is Hiring

growing

We’ve told you we’re growing yes, and now we have a short description of all the roles we have on offer!
Take a gander at all the roles below and don’t be afraid to pass them on if you know some awesome people who might be right for us.

The positions we are currently recruiting for are:

Group Account Director

Coming on board as our new GAD (Client Services), your core focus is to manage our awesome Account Directors and Account Managers who are responsible for deliverables across all accounts. Having 8-10 years experience in marketing and client management under your belt, we can rely on you to keep clients close and generate revenue so that we can continue hiring.

Senior Account Manager

We’re looking for some strong Senior Account Managers to join our Client Services team. Help Amnesia Razorfish grow and develop solid relationships with clients and manage day-to-day account service. Continue reading

image

Razorfish Emerging Experiences blog and labs

If you’re into the next generation of devices, technology, multi-touch – check out the new Razorfish blog ‘Emerging Experiences’ – http://emergingexperiences.com – there’s some really fascinating content to explore. As we move from the GUI (Graphic User Interface) to the NUI (Natural User Interface) this is great first look into what’s coming.

image